All Systems Operational

About This Site

Georgia State University's IT Systems Status Page provides up-to-date information about the operations of campus IT systems and services.

PantherMail (Student Email) ? Operational
Campus Network ? Operational
CampusID ? Operational
Campus Wireless Network ? Operational
Office 365 (Fac/Staff Email) ? Operational
Brightspace/iCollege ? Operational
PAWS ? Operational
GoSOLAR ? Operational
Telephone System ? Operational
LinkedIn Learning Operational
University Website ? Operational
Spectrum Services ? Operational
Student Printing Services ? Operational
Edublogs (sites.gsu.edu) ? Operational
Banner Operational
Microsoft Lync ? Operational
Active Directory Operational
OneUSG Operational
Kivuto Operational
WebCheckout Operational
Grammarly ? Operational
Listserv Operational
Kaltura Operational
VPN Operational
Webex Operational
Panopto Operational
VoiceThread Operational
VLab Operational
Respondus Lockdown Browser and Monitor Operational
ServiceNow Operational
Panthermart ? Operational
Adobe Operational
Server Operational
AirWatch Operational
Qualtrics Operational
Microsoft Office 365 Operational
Send-A-File Operational
PantherCard Operational
Dropbox Operational
Campus Directory Operational
Duo MFA Operational
Single Sign On (SSO) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
PantherCard System Maintenance Mar 20, 2025 09:00-12:00 EDT
We want to inform you of important maintenance on Thursday, March 20th 2025, between 9:00 AM and 12:00 PM. This maintenance is part of our ongoing efforts to enhance the security, stability and performance of the PantherCard system.

What to Expect:
During the maintenance window, PantherCash and PantherPrint accounts will be inaccessible in some locations. However, many services will function normally, albeit in an offline state.

The following services will function normally during the maintenance window:
PantherCash at parking
Door access control, all campuses
Meal plans at dining halls

The following services will be down during the maintenance window:
PantherCard production
PantherCash via Mobile Ordering
PHIL machines (copy card machines in libraries)
PantherPrinting (computer labs)
PantherCash at vending
PantherCash at bookstores
PantherCash at dining halls and all food service locations


Maintenance Date and Time:
Date: Thursday, March 20th 2025
Time: 9:00 AM to 12:00 PM

Posted on Mar 07, 2025 - 13:53 EST
Past Incidents
Mar 11, 2025

No incidents reported today.

Mar 10, 2025

No incidents reported.

Mar 9, 2025

No incidents reported.

Mar 8, 2025

No incidents reported.

Mar 7, 2025

No incidents reported.

Mar 6, 2025

No incidents reported.

Mar 5, 2025

No incidents reported.

Mar 4, 2025

No incidents reported.

Mar 3, 2025

No incidents reported.

Mar 2, 2025

No incidents reported.

Mar 1, 2025

No incidents reported.

Feb 28, 2025
Completed - The scheduled maintenance has been completed.
Feb 28, 20:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 28, 18:30 EST
Update - Please be advised that Banner Prod AppNav, Job Output, and Tape Load websites will be temporarily unavailable while DNS modifications are in progress on Friday, 02/28, from 6:30 PM to 8:30 PM.

These modifications will enhance security by proxying connections through the Duo Network Gateway (DNG) when accessing the following Banner websites:

· appnav.gosolar.gsu.edu
· jobs.gosolar.gsu.edu
· load.gosolar.gsu.edu

Please note that the Banner and Banner job servers are up and running. Thus, Banner job processes will NOT be impacted, and users can still log on to Paws and access Self-Service Banner functions.

Feb 26, 08:16 EST
Scheduled - Please be advised that Banner Prod AppNav, Admin, Job Output, and Tape Load will be temporarily unavailable due to system maintenance on Friday, 02/28, from 6:30 PM to 8:30 PM.
Feb 25, 08:52 EST
Feb 27, 2025
Completed - The scheduled maintenance has been completed.
Feb 27, 21:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 27, 19:00 EST
Scheduled - Please be advised that Banner 9 AppNav, PAWS, SSB Student, SSB Faculty, Degree Works, Workflow, and
Xtender will be unavailable due to system maintenance on Thursday, Feb 27, from 7 PM to 9 PM

Feb 26, 08:19 EST
Feb 26, 2025
Completed - The scheduled maintenance has been completed.
Feb 26, 22:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 21:00 EST
Scheduled - Please be advised that Internet2 will be performing maintenance on infrastructure which supports the eduroam Federation Manager. The work will occur on:

Wednesday, February 26 (9:00-10:00pm ET)
Friday, February 28 (9:00-10:00pm ET)

Subscribers may experience intermittent authentication failures during the maintenance window.

Feb 26, 11:45 EST
Completed - The scheduled maintenance has been completed.
Feb 26, 22:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 28, 21:00 EST
Scheduled - Please be advised that Internet2 will be performing maintenance on infrastructure which supports the eduroam Federation Manager. The work will occur on:

Wednesday, February 26 (9:00-10:00pm ET)
Friday, February 28 (9:00-10:00pm ET)

Subscribers may experience intermittent authentication failures during the maintenance window.

Feb 26, 11:46 EST
Resolved - This incident has been resolved.
Feb 26, 08:23 EST
Monitoring - Information Technology Services (ITS) has restored full functionality of the affected USG Systems and Services.

OneUSG Connect team will continue to monitor the systems for stability.

If you are still experiencing issues with access to any USG System or Service, please contact the USG Service Desk at support@usg.edu or 877-251-2644.

Feb 11, 12:37 EST
Investigating - OneUSG Connect Support has received reports of users experiencing connection issues to OneUSG Connect.

The OneUSG Connect Support team is actively monitoring and will provide updates as they are made available.

We will provide an update as soon as more information is available.

If you have questions or concerns, please contact OneUSG Connect Support by email at: support@usg.edu

Feb 11, 12:35 EST
Resolved - This incident has been resolved.
Feb 26, 08:23 EST
Monitoring - The vendor is seeing successful SMS and Phone Call Delivery for GSU users and will continue to monitor the situation.

If the DUO issue still persists for your account on Friday-Feb. 14th, then please submit a new incident to help.gsu.edu, help@gsu.edu or give us a call at 404-413-4357(HELP).

Feb 13, 17:54 EST
Identified - Identified - The vendor has identified the issue causing Admin Panel login, Device Management Portal, Risk-based Authentication, and SMS/Phone Call delivery failures across all deployments and are working to deploy a fix.

Please continue to check here for more updates.

Feb 13, 14:10 EST
Investigating - Instructional Innovation and Technology (IIT) is currently investigating reports of an issue with successful DUO authentications.

Users are either receiving a DUO error or unable to authenticate.

Additional information will be posted here on status.gsu.edu when the issue is confirmed.

Feb 13, 13:29 EST
Feb 25, 2025

No incidents reported.