Outlook Connection Issues for Mac users

Incident Report for GSU Technology Systems

Investigating

Affected services: Exchange Online
Status: Service degradation

User impact
Users may be unable to connect to the Outlook mobile app or Outlook client on Mac devices.

Scope of impact
Some users attempting to connect to the Outlook mobile app or Outlook client on Mac devices may be impacted. This information may be updated as our investigation continues.

Microsoft is currently investigating, we will update the status on status.gsu.edu when we know more.

Posted Sep 10, 2026 - 16:58 EDT

This incident affects: Student Email and Faculty/Staff Email.